Professional, Excellent customer service and follow-up. Products are of high quality though premium priced but lives up to expectations.
Had our locks changed by Dextrous not too long ago, very professional, good service and most importantly good quality product! They’ve provided safety solutions which suited our conditions. Thanks big time!
I must say I'm so lucky to have found Dextrous during my house renovation. I research online for design wanted, but I can't find a shop who carries design I wanted until I found Dextrous. They have everything under one roof. From product, professionalism and after-sales service. If you are looking for modern design, sleek, and good quality door lock & accessories. Dextrous is the right place. Dextrous provide a good consultant for suggest and recommend security solution. Thank you Sarah for assisting us going through our list. Their technician team is very experienced and has good workmanship. We truly appreciate the special attention of Mr.Raymond. He just made things happen for us.
Excellent customer service even after purchase from two years ago. Also offers various door locks at reasonable prices
I'm a repeat customer of Dextrous because as a designer, it is very important to select quality products for my projects. besides that, Their service is also very remarkable. They will cater to our need to provide assistance and professional opinion of Ironmongery, and when I was too busy to make a trip to visit the shop, Zach was willing to help to make grab deliver products to me even thou is very small quantity. Thank you!
Fast action, good Communication and brilliant service!
Positive: Professionalism, Punctuality, Quality Had all the locks in my hse installed by Dextrous. The service were good and friendly. That was 10 yrs ago and this is the first time that we need some very minor repair done. That speaks volume abt the quality. And the service today is much better, very professional but warm and friendly. Having Sarah calling me back to ask whether I am satisfied with the work done when it just involved changing a small ball is world class. Keep up the good job and excellent customer service
The lock i bought from Dextrous in 2005 lasted for 15 years without any problem. That’s superb quality. Recently, had some trouble and msg Dextrous and was attended to by Zach who knows his stuff. I knew nothing about locks but he patiently explained the mechanism and guided what info / measurements I shld have prior to purchase to get the correct fit . Lock changed and all good. Excellent service and product. What was outstanding was the advice given was ethical and what was needed to resolve the problem. Thank you.
Exhibit professionalism and excellent customer service. Provided good explanation of the products, sharing pertinent info on various locking system as well as consideration from the security standpoint. Very patient with customer too!
I was handing over my project in Bangsar and my client gave a last minute request to change the locksets of the main door. Been buying from Dextrous for many years, Went there by 9am and it was a fast and smooth purchase. Sales was such a great help. A true professional and very well versed in the products, a rare and honest sales person...gave us a good deal and managed to arrange for installation by 2pm on that day itself. Surprisingly the installer reached right on the dot. A service that deserve a 6 stars! The shop is spacious, the products displayed very well and I can spend hours there if I was not rushing for time. Thank you very much.
I used Dextrous Enterprise to replace my glass door locks. I had been looking for a similar lock that matched my existing door cut for quite some time, and I finally found what I needed from Dextrous Enterprise. Their response was prompt, and they were very helpful in sending me all the product details and pricing to ensure I got the right one. Overall, I’m satisfied with their service. The product was delivered to me on time, and I would definitely recommend Dextrous Enterprise. Thanks to the team